Managed IT Services for Small and Medium-sized Businesses
Reduce downtime, increase profitability, and make your technology work for you.
A Step Ahead IT is dedicated to keeping your technology investment up and running smoothly so you can focus on your business. You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with A Step Ahead IT.
A Step Ahead IT's IT Consulting Services
Providing thorough and flexible IT road maps for small and midsized companies in the North Carolina area.
Every business-minded professional understands the conscept of cost. Small and midsized businesses need to be efficient to be competitive. At A Step Ahead IT, we deal in efficiency. We provide comprehensive IT Consulting Services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, less cost and more profits.
Comprehensive IT Support
Computer and network support for North Carolina small and midsized businesses.
Downtime is a profit killer. At A Step Ahead IT, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the North Carolina area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place.
Remote Monitoring and Maintenance - A Cost Effective Solution to Proactive Network Security
Easily monitor and maintain your organization’s infrastructure.
Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.
Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. A Step Ahead IT’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.
Stop Dealing with Third-Party Support
Manage your business relationships, not your hardware and software vendors. Get better, faster support through a single point of contact.
Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support? We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.
Co-Managed IT
When you don’t have coverage, it’s dangerous to go alone.
You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.
VMware Services
Modern Services for Modern Business Practices
Business isn’t getting any easier, and with new technology being integrated to core computing systems, your infrastructure is growing more complex by the minute. By virtualizing your IT infrastructure, you can simplify the way your technology operates without sacrificing the processing power and performance that you require.
24/7 Help Desk
Keep downtime from plaguing your business’ operational efficiency.
A Step Ahead IT is a one-stop shop for all of your organization's IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.
Microsoft Hyper-V - Virtualization Software for Windows Server
Take full advantage of virtual machines.
Virtualization is an important part of doing business with modern technology. Using virtual machines that have been abstracted from their physical counterparts can provide benefits such as decreased capital and operational costs, and improved workplace efficiency. By effectively leveraging virtualization technologies to your advantage, your organization can stay one step ahead of the competition and ensure smooth operations.
Our 10 Benefits
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